Data Retention Policy

1. Intent of the Policy

This Data Retention Policy outlines the obligations of Avishkar Technology (“Avishkar”, “We”, “Us”, or “Our”) regarding the retention of personal data collected, held, and processed by Avishkar Technology.

This Policy is incorporated into our Terms of Use and is designed to safeguard user records, detail employee responsibilities, and set clear standards for how long personal data is retained.

Personal data will be kept only for as long as necessary for the purpose(s) it was collected. In some cases, data may be stored longer if required for legal, historical, statistical, or research purposes, with appropriate safeguards.

2. Key Definitions

  • User: Customers or visitors of our services and websites whose personal data is collected, held, or processed by Avishkar Technology.

  • Service Data: Any electronic data, text, messages, or materials (including personal data) submitted to our services by users.

  • Personal Data: Any information relating to an identifiable individual, either alone or in combination with other information held by Avishkar Technology.

3. Aims and Objectives

  • Define clear retention periods for personal and service data.

  • Protect users’ rights by preventing unnecessary retention of data.

  • Improve efficiency and security in data management.

4. Scope

This Policy applies to:

  • All personal data held by Avishkar Technology for processing user requests.

  • Data stored across workstations, servers, cloud services, physical forms (visitor logs, forms, visiting cards), and virtual machines under our control.

5. What Constitutes a Record?

Records include any information provided by users, such as name, email, phone number, and address. These may exist in electronic form, physical documents, or stored on local/cloud servers.

6. Data Retention

  • Personal data shall not be retained longer than necessary unless required by law.

  • Retention periods vary depending on the type and purpose of data.

  • Reviews of retention periods will consider:

    • Company objectives

    • Type of data

    • Purpose of collection and processing

If retention cannot be predefined, criteria will be established for periodic reviews.

Data may be deleted before the retention period expires at the user’s request or internal decision.

Unless specified otherwise, data will be retained for 12 months from its creation.

7. Storage and Transfer of Data

  • Data is stored on Avishkar Technology’s servers and third-party service providers.

  • While servers are located in India, data may be transferred internationally.

  • Internet transmission is not fully secure; Avishkar Technology uses strict procedures, encryption (SSL), and digital signatures to protect data.

8. Security of Information

  • All sensitive data is encrypted and protected.

  • The site complies with PCI vulnerability standards.

  • Administrative, technical, and physical controls are in place, but no system is 100% secure.

  • Users must safeguard their credentials and log out from shared devices.

9. Data Disposal

After retention periods expire, personal data will be securely deleted, destroyed, or anonymized unless required by law.

10. Roles and Responsibilities

  • The Grievance Officer oversees compliance with this Policy, the IT Act, and other applicable data protection laws.

  • Exceptions to retention periods may apply in cases of:

    • Ongoing investigations by authorities.

    • Legal proceedings requiring extended data retention.

11. Implementation

All users are expected to read and understand this Policy. For clarification, they must contact the Grievance Officer.

This Policy has been reviewed and approved by the Partners of Avishkar Technology.

Data Retention Schedule (Annexure 1)

Data Type Review Period Retention Period Purpose
Name Quarterly 12 months after last contact Respond to queries, fulfill agreements, provide services, resolve issues, send updates
Postal Address Quarterly 12 months after last contact Same as above
Email & Addresses Quarterly 12 months after last contact Same as above
Telephone Numbers Quarterly 12 months after last contact Same as above
Email Correspondence Quarterly 12 months after last contact Same as above

Grievance Officer Details (as per IT Act, 2000 & IT Rules, 2011)

Name: Grievance Officer
Designation: Data Protection & Compliance Lead
Company: Avishkar Technology
Email: info@avishkartechnology.com
Phone: +91 7387057107
Address: 5th Floor, TBI Kashyap Building, Rambaug Colony, Kothrud, Pune, Maharashtra 411038

Contact Form

Contact Form

Call Now Button